Level 3 security card

In the interests of optimal protection, your account is secured by a level 3 card. Each time you log in with your user ID and password, the system asks you to enter the relevant code from this card.

You will receive a new level 3 card once a year in the "News" section of your account so that you can then print and activate it.

When you click on this message, you will be asked to enter the code from your current card (b9 in our illustration).

If you are no longer in possession of this card, please call our Customer Care Center, who can give you a new access code.

After entering your code, you will be able to print and activate your new level 3 card.

Having printed your card, you need to activate it:

To do this, you need only enter the code from your new level 3 card indicated by the system (i1 in our illustration).

If you do not wish to print your card immediately, you will see the following message:

Our Customer Care Center will gladly answer any questions you may have concerning your level 3 card or the security system in general.